One question, thirteen answers: was this agent allowed to do that?

Relying party · Retail

Agent checkout for e-commerce

An agent orders CHF 1,400 of goods — the customer disputes the purchase. Who carries the loss: shop, platform or cardholder?

Relying party · Financial institutions

Agent mandates for banks

An AI assistant triggers a payment from a customer's account. Does your current power-of-attorney check meet FINMA's expectation of traceable authorization?

Relying party · Insurers

Mandates as an insurable risk

How do you underwrite agent risk when nobody can prove what the agent was allowed to do?

Relying party · Software

Becoming agent-ready as a SaaS

Agents cancel, book and configure inside your product — over shared API keys. Who owns the damage when something goes wrong?

Relying party · Telco & subscriptions

Agent cancellations without the call-centre war

Cancellation bots flood your hotline and forms — block them all and you lose the legitimate customer instructions with them. How do you tell the difference?

Relying party · Public sector

Government agents at constitutional grade

Citizens' agents order criminal-record extracts and submit applications. How does the administration check representation authority — for machines?

Relying party · Health

Agents in healthcare

An agent passes patient data to a referring physician. Was a valid consent in place — and who proves that in three years?

Relying party · Energy & critical infrastructure

Agents in critical infrastructure

NIS2 demands an early warning within 24 hours of awareness. Can your agent trigger it — and is it allowed to?

Relying party · Logistics

Agents in logistics and manufacturing

An agent issues a control command to a plant. Who answers for the standstill — or the accident?

Relying party · HR

Agents in HR processes

Your agent prepares a termination. Form-free in Switzerland, void in Germany — does your system notice the difference?

Company · Compliance

Agent evidence under the EU AI Act (Art. 12)

The AI Act obligations arrive in stages (high-risk: December 2027 or August 2028 under the Digital Omnibus) — and the regulator's question will be the same: show me, tamper-evidently, what your AI agents were allowed to do and did. Can you export — or will you have to reconstruct?

Principal · Companies

Mandates for your company's agents

Your agents procure, book and negotiate. Who is liable when one crosses the line — and can you prove where the line was?

Principal · Private

Your agent. Your rules. Your proof.

You let an agent cancel subscriptions and run errands. What if it does too much — and what if the provider claims you never consented?

Principal · Platforms & builders

Mandates as a feature of your agent platform

Your users give your agents money and authority. What happens to your business model at the first big loss event?